Terms of Service.

1. General Terms

Vanoma is an online store-building and management solution ("Platform") that enables beauty and cosmetic merchants to set up and operate their own web-based stores easily. These stores are branded with custom domain names, allowing merchants to interact directly with their buyers. The solution handles both product listings and sales orders ("Services"), streamlining the e-commerce process for merchants. Use of the Vanoma Platform and the Services provided are subject to the rules and regulations, policies, notices, terms, and conditions set forth or included by reference in these Terms of Service. Please read these Terms carefully before registering on the Platform or listing any item on your e-commerce site. The Terms of Service shall be effective and binding upon your affirmative action indicated by entering information as requested on the sign-up page. If You do not agree or are not willing to be bound by Vanoma's Terms and Policies (defined below), please do not enter any information as requested on the sign-up page.

2. Account Terms

To access and use Vanoma Services, you must create a Vanoma account by providing your phone number and business name, and other information indicated as required. Vanoma reserves a right to reject your application for an account, or cancel an existing account, for any reason, at our sole discretion. You confirm that you are receiving any Services provided by Vanoma for business purposes and not for any personal, household, or family purposes. You acknowledge that Vanoma will use the phone number you provide on opening an account or as updated by you from time to time as the primary method for communication with you. You are responsible for keeping your password secure. Vanoma will not be liable for any loss or damage from your failure to maintain the security of your account and password. You will only receive technical support concerning the Services provided by Vanoma. Questions about the Terms of Service should be sent to Vanoma Support. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of Vanoma Services, without the express written permission of Vanoma. You agree not to access the Services or monitor any material or information from the Services using any robot, spider, scraper, or other automated means. You understand that your Trademarks, Copyright content, and Products, and Services that you sell through the platform may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.

3. User Information

You agree to provide true, accurate, up-to-date, and complete information while signing up on the Platform or for any other purpose when prompted or requested to do so on the Platform. Certain information You provide on your Vanoma e-commerce site in Your profile may reveal, or allow others to identify different aspects of Your private life, and more generally about You. You are expressly and voluntarily accepting the terms and supplying all such information on the Vanoma Platform, including all information deemed "personal" or "sensitive" by Applicable Laws, is entirely voluntary on Your part. Vanoma shall not be responsible in any manner whatsoever for the authenticity of the personal information or sensitive personal data or information supplied by You to Vanoma or any other person acting on behalf of Vanoma.

4. Product Information

Despite the efforts to provide all the product information as correctly as possible, Vanoma does not warrant that the product information is accurate, complete, or up to date. You agree that it is your responsibility to ensure that the provided information is accurate, complete, and up-to-date, before listing any of your products on your e-commerce site. You may notify Vanoma of any product information inaccuracy or incompleteness before listing the products. Vanoma reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Thus, it is your responsibility to review the product information regularly to stay informed about any updates or changes. Vanoma will not be held liable for any issues arising from the omissions or errors in the product description or any other content concerning the product.

5. Confidentiality

Each party agrees to use the other party’s Confidential Information solely for performing its obligations under these Terms of Service and any additional obligations in these Terms. Each party agrees that it will take all reasonable steps, at least substantially equivalent to the steps it takes to protect its own proprietary information, to prevent the duplication, disclosure, or use of any such Confidential Information. Confidential Information will not include any information that the receiving party can prove was already in the public domain, or was already known by or in possession of the receiving party, at the time of disclosure of such information

6. Limitations and Indemnfication

You expressly understand and agree that Vanoma will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or relating to the use of or inability to use the Service or these Terms of Service. You agree to hold Vanoma harmless from the claim or demand arising from the sale of counterfeit/ fake products and any harm/damage caused by the use of any listed products. Vanoma does not warrant that the Services will be uninterrupted, timely, secure, or error-free.

7. Intellectual Property

You agree that you may not use Vanoma's trademark or logo unless you are authorized to do so by Vanoma in writing. You acknowledge and agree that the Terms of Service do not give you any right to implement Vanoma's patents. Vanoma does not claim ownership of your uploaded materials; they remain yours and are subject to any rights and licenses in the Terms of Service. You have a right to request your store deletion temporarily or permanently for one reason or the other, at any time.

8. Termination

In case of any violation by You of the Terms of Use, Vanoma has the right to immediately terminate the access or usage rights of the User to the Platform without any notice and any such violative information that is displayed or submitted on the Platform may be removed immediately and completely and report to investigating authorities under applicable Law. If Vanoma terminates Your access to the Platform, Vanoma may, in its sole and absolute discretion, remove and destroy any data and files stored by You on its servers and You agree and acknowledge that Vanoma shall not in any manner be responsible and/or liable for removing or deleting such information.

9. Applicable Law

These Terms of Use and your use of this website and its content will be governed by and construed in all respects per the laws of Kenya.